Privacy Policy

Effective Date: March 2, 2026

1. Who we are

Our website address is: https://web.fredicia.com. Fredicia Web Development provides professional web development, e-commerce solutions, and maintenance services.

2. Information We Collect and Why

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media: If you upload images to the website (e.g., for project content), you should avoid uploading images with embedded location data (EXIF GPS) included.
Order and Contact Data: When you purchase a package or fill out a contact form, we collect your name, email address, business details, and contact number. This information is necessary to fulfill your order and communicate regarding your project.

3. Cookies

If you leave a comment or log in to our site, we use cookies to save your details for your convenience so that you do not have to fill them in again. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

4. Payments (BobPay & Security)

We do not store your credit card or banking details on our servers. All payments are processed through PayFast, a secure third-party payment gateway. Your transaction data is encrypted and handled according to the highest security standards to ensure your financial safety.

5. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction.

6. Who we share your data with

Your personal information is kept confidential. We only share data with essential service providers required to run your website, such as:

Hosting Providers: To set up your digital infrastructure.
Shipping Partners (BobGo): If physical delivery of goods is required.
Payment Processors (BobPay, PayFast): To verify and complete your purchase.

7. How long we retain your data

For users that register on our website or purchase a package, we store the personal information provided in their user profile indefinitely for administrative, legal, and tax purposes.

8. Your Rights (POPIA Compliance)

In accordance with the South African Protection of Personal Information Act (POPIA), you have the right to:

Request an exported file of the personal data we hold about you.
Request that we correct or erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where your data is sent

Visitor comments may be checked through an automated spam detection service. Data provided during a purchase is sent directly to our secure billing and project management systems.